When should I expect my order?

For UK orders, please allow up to 5 working days for delivery.

If you require your order urgently please do get in touch. I will always try my best to meet your requirements where possible. Alternatively, there’s an option to upgrade your delivery to Royal Mail Special Delivery (next day delivery from dispatch excluding weekends) for an extra £5.00.

Due to recent changes in US customs fees and the new GPSR regulations introduced in Europe in December 2024, I’m sad to share that I can no longer offer shipping outside the UK. Sadly, this also includes Ireland under the GPSR rules.

How will my order be delivered?

UK orders are sent via Royal Mail Tracked, Tracked and Signed or Special Delivery depending on their value.

Once dispatched I will be in touch to give you your tracking details.

I am taking the necessary steps to reduce waste, therefore we’ve moved over recyclable boxes.

Does my order come in a gift box?

Each piece of Elizabeth Designs jewellery will arrive in a eco-friendly branded presentation box with a soft black foam insert.

Inside your jewellery box I include a small anti-tarnish tab which sits underneath the black foam.

As a finishing touch, each order is gift wrapped using green kraft paper and ribbon with a hand written gift message.

Please note, I only use brown tape which is recyclable when gift wrapping orders.